Installation Service
Our professional installation team can build it for you if you are not a handyman. This will give you more time for other activities.
Please note that our Professional Installation Service is only currently available in certain postcode areas. For more information, please talk to our sales team.
We offer installation on many of our garden products. Please refer to the product pages for details. You can add installation to garden sheds, summerhouses, log homes, or any other garden building to your order by advising our sales team. Once you have booked a delivery date, the installation team will arrange for installation. All installations are completed on date of delivery.
After you have made your purchase, and chosen our professional installation service, our installers will arrive at the time and erect the building in the location that you choose. We only ask that you ensure that the base is level and firm so that the building can be assembled.
Garden Building Installation Terms and Conditions
When do we install the garden building?
- Once a deposit has been received a date out of the diary will be given to suit the customers
- We offer installation services to certain postcodes across the UK (speak to a member of our sales team to see if your postcode qualifies)
- Customers will be contacted 2 week prior to the delivery/ installation date to confirm the order again and complete any final checks
- Installation can be booked between Monday – Friday ( we don’t offer Saturday and Sunday installation)
What you will need to do.
- You must ensure that the base for the building will be level, solid and free from obstructions. If it isn’t the case, the installation will be cancelled and the shed/summerhouse will be delivered only.
- The base to be the same size as the shed flooring or bigger, if the base is bigger we would advise looking into getting guttering.
- There must be sufficient access of 8ft clearance from where the van will be parked all the way through to the base (if this cant be achieved please speak to a member of sales team as there may be other alternatives)
- We are not permitted to enter your property due to health and safety concerns or insurance obligations, if you live in a flat we will only be allowed to deliver the building.
- To ensure the product is installed correctly and to your satisfaction, it is important that you are present when the installation team arrive.
- You will be asked to sign a customer satisfaction agreement form by the installation team, this form should be filled out correctly by the customer with any issues they may have of the building, you will be charge a fee if this isn’t addressed at this time.
- Final payment is to be paid on the day of delivery or installation, if installation is cancelled due to the customers fault (base/access) payment is still to be paid in full and if the customer would like us to return and install once the base/access has been sorted this will come with an additional fee from £350+VAT (price will depend on location and sizes of building)
Cancelled Installation - What happens to your garden building if it is not possible?
If the installation team arrive and if they are unable to finish the installation due to :
- A suitable base is not in place.
- There is no access to your garden, or the location of your base.
- If you aren’t at home on the installation day.
